Privacy policy

 Bright Mentors Private Limited ("Bright Mentors," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.brightmentors.in (the "Site") and use our services. By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information
When you create an account, request information, or use our services, we may collect personal information, including but not limited to:

Name
Email address
Phone number
Address
Payment information
Profile details (e.g., qualifications, teaching experience for tutors; academic needs, preferences for students)
1.2 Usage Data
We may collect information about your interaction with the Site, including:

IP address
Browser type and version
Pages you visit
Time and date of your visit
Time spent on pages
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us recognize you and remember your preferences.

2. How We Use Your Information

We use your information for the following purposes:

To Provide and Improve Services: To facilitate tutoring connections, process payments, and enhance your experience on our Site.
To Communicate: To send you updates, respond to inquiries, and provide customer support.
For Marketing: To send promotional materials and offers related to our services, provided you have consented to receive such communications.
To Comply with Legal Obligations: To adhere to legal requirements and protect our rights and interests.
3. How We Share Your Information

We may share your information in the following circumstances:

With Tutors and Students: To facilitate the connection and communication between students and tutors.
With Service Providers: Third-party vendors who perform services on our behalf, such as payment processors and analytics providers, may have access to your information.
For Legal Reasons: If required by law, to comply with legal processes, or to protect our rights, safety, and property.
In Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Update: You may access and update your personal information by logging into your account or contacting us directly.

5.2 Opt-Out: You may opt-out of receiving promotional emails by following the unsubscribe instructions provided in those emails.

5.3 Data Deletion: You can request the deletion of your account and personal information by contacting us. Please note that certain information may be retained for legal or operational reasons.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the effective date. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bright Mentors Private Limited
Email: [email protected]
Address: Saket Vihar Colony, Nagina Rd, Dhampur, Bijnor, Uttar Pradesh - 246761
Phone: 1800 309 9824